IT Support Services
In today’s fast-paced digital world, dependable IT support is vital-whether you're a business needing consistent tech maintenance or a home user facing a technical challenge. We provide tailored IT support to suit your specific needs, offering both remote assistance and on-site visits.
From hardware repairs and software troubleshooting to Wi-Fi setup and smart home integration, we ensure your technology runs seamlessly-so you can stay focused on what matters most.
Explore the full range of services below and get in touch to see how we can help.
Hardware & Software Troubleshooting
Get help diagnosing and resolving a wide range of hardware and software issues.
- PC and Laptop RepairsFault diagnosis, replacement of damaged components, and full system restoration for desktops and laptops.
- Hardware UpgradesImprove performance with RAM upgrades, SSD installation, graphics card replacement, or processor enhancements.
- Peripheral Device SupportTroubleshooting and configuring printers, scanners, external drives, and other connected devices.
- Software SupportHelp with installing, updating, or resolving issues with operating systems and third-party software.
Virus, Malware & Security Support
Protect your systems from threats and ensure your data is safe.
- Virus & Maleware RemovalThorough scans, removal of malicious software, and post-infection system recovery.
- Security Health CheckIdentify vulnerabilities and install or configure antivirus and firewall software for optimal protection.
Network Setup & Support
Stay connected with strong, secure networks for home or business use.
- Wi-Fi Network SetupConfiguration and optimisation of wireless networks to maximise speed and coverage.
- Router Installation & ConfigurationSetup and secure your internet router, including guest networks and parental controls.
- Network TroubleshootingIdentify and fix issues such as slow speeds, dropouts, or connectivity errors.
- Network SecuritySecure your network with password protection, firewalls, and access controls.
IT Consultancy & Advice
Make informed decisions about your technology setup and future upgrades.
- Technology AuditsReview your current IT infrastructure to identify inefficiencies or areas for improvement.
- Hardware & Software RecommendationsGet advice tailored to your budget and needs-whether upgrading an old system or starting fresh.
- New Office or Home SetupPlanning a new space? I can recommend and set up all necessary IT equipment.
Cloud Services & Data Management
Work smarter and keep your data safe with cloud-based solutions.
- Cloud Storage SetupSetup and manage services like Google Drive, OneDrive, Dropbox or iCloud for easy file access and sharing.
- Backup & Recovery SolutionsImplement regular, secure backups to external drives or cloud systems to prevent data loss.
Remote IT Support
Convenient, fast technical help without needing a visit.
- Instant Remote AssistanceQuick resolutions for software, configuration, and connectivity issues via secure remote access.
- Ongoing Support PlansRemote maintenance packages available for individuals and businesses.
On-Site IT Support
Hands-on help for installations, maintenance or urgent issues.
- Emergency CalloutsRapid response for critical technical problems that can't be resolved remotely.
- Scheduled Maintenance VisitsRegular on-site support for businesses or users who prefer face-to-face service.
Smart Home Setup & Support
Connect and control your home’s smart tech with ease.
- Smart Device InstallationSetup and configure smart devices like thermostats, doorbells, security cameras, lights, and more.
- Network IntegrationEnsure all smart devices are connected securely and working harmoniously within your Wi-Fi network.
- Troubleshooting & UpgradesHelp resolving issues with existing smart systems or expanding your setup.